Complaints

The University is committed to full compliance with the Data Protection and the Freedom of Information Act and it aims to provide an accessible and efficient service to those requesting information from the University.

Take a look at our Complaints Procedure

If you feel that the service you have received has not met these aims or expectations, please contact the Head of Information Governance who will deal with your complaint according to our procedures:

Matthew Stephenson
Head of Information Governance
Governance Services Unit
Crescent House
University of Salford
Salford
M5 4WT

Tel: 0161 295 6856
Email: m.stephenson@salford.ac.uk

If you have exhausted the university complaints procedure and you are still not satisfied with the outcome, you have the right to complain to the Information Commissioner, the independent body who oversees the Freedom of Information and Data Protection in the UK.

To complain to the Information Commissioner, please write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 01625 545 700
http://www.ico.gov.uk